Terms & conditions
For Land Only packages (flight not included) extra hotel nights are available upon request for an additional cost. Professional Sports and Entertainment Travel reserves the right to substitute hotels of equal rating. Buyer must check into the hotel room on the scheduled arrival day of the package to avoid being considered a "no show". If a passenger is a "no show", Professional Sports and Entertainment Travel is not responsible for providing any portion(s) of the package to Buyer. Most hotels expect departing guests to vacate rooms by 11 AM and arriving guests to check-in after 3 PM to allow for cleaning and maid service.
CANCELLATION AND REFUND POLICY: THERE ARE NO CANCELLATIONS.
All payments are non-refundable unless otherwise directly stated. No refunds or credits will be given for any reason including but not limited to the following: reductions in group size, unused tours, unused portions of packages and failure of Buyer to comply with the terms and conditions listed herein. In an event of a reduction in group size, corresponding deposits of canceled passenger blocks are non-refundable and non-transferable (e.g. to the balance of the remaining group). If cancellation by one or more passengers alters the room requirements of the remaining passengers, those passengers still traveling must pay the revised rate. We regret that we cannot make exceptions for personal emergencies. We recommend purchasing the Professional Sports and Entertainment Travel Insurance through Travelex.
All prices are subject to change without prior notice until your reservation is confirmed. All prices published for each package are per person rates. Acknowledgement from Buyer and/or signed copy of these Terms and Conditions must be received by Professional Sports and Entertainment Travel along with required payments in order to confirm any reservation. Professional Sports and Entertainment Travel reserves the right to accept or decline any person as a member of its tour or to cancel a tour completely in its sole discretion. Professional Sports and Entertainment Travel reserves the right to cancel any reservation and will remit a full refund to the cancelled party. If the event is cancelled or postponed for any reason whatsoever, seller will refund to buyer all deposits paid by buyer not yet utilized by seller to purchase package components, and seller will use its best efforts to obtain refunds for any package components already purchased.
DISCLAIMER AND RESPONSIBILITY:
Professional Sports and Entertainment Travel agrees to offer its services to Buyer as a purveyor of hotel rooms, ground transportation, air transportation, hospitality, and tickets for admission to major sporting and entertainment events. Professional Sports and Entertainment Travel is acting as an intermediary and/or agent for suppliers in selling event services or in accepting reservations or bookings for event services which are not directly supplied by Professional Sports and Entertainment Travel. Services provided in conjunction with these tours are rendered by suppliers acting as independent contractors and not as agents or employees of Professional Sports and Entertainment Travel. Professional Sports and Entertainment Travel therefore shall not be responsible for breach of contract or any intentional or careless actions or omissions on the part of such suppliers, which result in any loss, damage, delay or injury to Buyer or Buyer's travel companions or group members. Professional Sports and Entertainment Travel, nor any director, officer, employee or other representative shall not be responsible for any injuries, damages, or losses caused to any Buyer in connection with terrorist activities, war, insurrection, social or labor unrest, mechanical or construction difficulties, diseases, local laws, climatic conditions, abnormal conditions or development of any other actions, omissions or conditions outside the control of Professional Sports and Entertainment Travel. Each Buyer(s) voluntarily assumes all risks and is advised to obtain appropriate insurance coverage against them. Each Buyer's receipt of tickets, vouchers or program information from Professional Sports and Entertainment Travel shall constitute an acknowledgement of and consent to these terms and conditions as well as an agreement to convey these matters to all travel companions or group members. The Buyer, by engaging Professional Sports and Entertainment Travel and making deposits and/or full payment for any tour or other arrangements, acknowledges the position of Professional Sports and Entertainment Travel as described above and agrees to hold Professional Sports and Entertainment Travel harmless as a result of Professional Sports and Entertainment Travel effort to provide Buyer with arrangements requested on its behalf. If an act of God, unavoidable accident, strike or other labor dispute, fire, riot or civil commotion, government action or decree, inclement weather or any other event beyond the control of Professional Sports and Entertainment Travel makes it impossible or illegal to provide tours, tickets, or any element thereof, Professional Sports and Entertainment Travel shall not be obligated to Buyer(s) in any manner. Professional Sports and Entertainment Travel is an independently owned and operated business. Any reference to specific events herein is made only for the clear identification and reference for potential Buyers of Professional Sports and Entertainment Travel and reference to a specific event is not intended to imply, nor should it be understood or assumed, that Professional Sports and Entertainment Travel is endorsed by, sponsored by, approved by or otherwise affiliated with the organizers and/or sponsors of events referenced herein.
PAYMENT or DEPOSIT:
Full payment is due at the time of booking in order to confirm reservation. Our intention is to provide you with the package you have purchased, at the price in effect at the time of the booking. Payments must be made in the form of agency check, cashier's check; MasterCard, Visa, American Express and Discover. Buyer's authorization to use credit card number for deposit and/or final payments indicates Buyer's complete compliance with these Terms and Conditions, whether or not you have actually signed the appropriate draft. Verbal authorization of your credit card confirms the reservation. If payments are not received by the due dates, the event services to be provided may be considered null and void at the sole discretion of Professional Sports and Entertainment Travel and any payments to date will be forfeited.
Any physical disability that may require special attention or treatment must be reported in writing when the reservation is requested so that appropriate arrangements can be made.
Included are all presently known government and local taxes on included services.